CozyStep 3 Tier Shoe Storage Bench

Shipping & Delivery

At StorageBench.co.uk, we are committed to delivering your storage solutions promptly and securely. Whether you're redecorating, organising, or upgrading your space, we strive to ensure every order arrives on time and in excellent condition.

Shipping Processing Time

Order Processing: Orders are typically processed within 1–3 business days after payment confirmation. During busy periods, processing may take a bit longer. Once dispatched, you will receive a confirmation email with tracking details.

Business Days: Our team processes and ships orders Monday to Friday, excluding weekends and public holidays.

Delivery Times

We offer delivery throughout the UK and internationally. Estimated shipping times are:

• United Kingdom: 3–5 business days
• Europe: 7–10 business days
• United States & Canada: 10-15 business days
• Australia & New Zealand: 20 business days
• Rest of the World: 25 business days

Note: Delivery timeframes are approximate. External factors such as customs clearance, weather, or local carrier delays may affect your delivery date.

Shipping Costs

Shipping costs are calculated at checkout based on destination and order size. We regularly offer free UK delivery promotions—check our homepage or newsletter for updates.

Tracking Your Order

After dispatch, you will receive an email with tracking information. Please allow up to 48 hours for tracking data to become active after shipment.

Delayed or Lost Packages

If your package hasn’t arrived within the expected delivery window, contact our Customer Support team at contact@storagebench.co.uk. We’ll help you locate your order and resolve any issues.

Customs, Duties & Taxes

International shipments may be subject to customs duties, taxes, or fees imposed by the destination country. These charges are the responsibility of the customer. We advise checking with your local customs office before placing an international order.

Incorrect Address Information

Please double-check your shipping details before placing an order. StorageBench.co.uk is not liable for delays or losses due to incorrect or incomplete address information provided by the customer.

Order Cancellations & Changes

If you need to cancel or change an order, please email us within 24 hours of placing it. After this window, we may not be able to make changes as the order may already be in processing or dispatched.

Questions or Concerns

If you have any questions regarding shipping, tracking, or delivery, feel free to contact us at:

Email: contact@storagebench.co.uk
Phone: (+44) 7428 594865

Thank you for choosing StorageBench.co.uk. We're dedicated to providing fast, secure, and dependable shipping on every order.